About
A Personal Approach to Aged Care Guidance
IN·DEPTH Care & Support was founded on the belief that every family deserves a calm, knowledgeable guide through the aged care journey.
Founder
Meet Tamara Burns
Tamara Burns is the founder of IN·DEPTH Care & Support — an independent aged care navigation and support service based on the Sunshine Coast, helping families across Australia.
Tamara understands firsthand how overwhelming the aged care process can feel. There are decisions to make, forms to complete, options to understand and a loved one's wellbeing at the centre of it all. It can be a lot to navigate alone.
That's why IN·DEPTH Care & Support exists — to give families a calm, trusted point of contact who can help them understand what's happening, what needs to happen next, and how to make the best decisions for their loved one.
You don't have to figure this out alone. I'm here to help you understand your options and feel more confident about the road ahead.
— Tamara Burns
Our Approach
What Guides Our Approach
Personalised
Every family's situation is different. We take the time to understand your specific circumstances before offering guidance.
Clear
We explain aged care in plain language — no jargon, no confusion. Just clear, practical information you can act on.
Caring
We approach every conversation with warmth, patience and genuine care for the people we're helping.
Independent
We are not affiliated with any aged care provider. Our guidance is independent and focused entirely on your needs.
Public Speaking
Bringing Clarity to Aged Care
Tamara is available to speak at community events, corporate wellness programs, industry conferences, and professional development sessions on the topic of aged care navigation.
With firsthand experience supporting families through one of life's most complex transitions, Tamara delivers talks that are honest, practical, and deeply human — cutting through the jargon so audiences leave feeling informed and empowered.
Topics include: understanding the aged care system, how to start the conversation with ageing parents, navigating My Aged Care, and what families wish they'd known sooner.
Enquire About Speaking
Ready to Take the First Step?
Reach out today for a friendly, no-obligation conversation.